I didn't get a chance to give any documents that I have as PayPal opened the appeal without my knowledge, I only found this out when I woke up this morning. I emailed them yesterday about the case and told them that I wasn't happy that my emails had gone into spam and I was unaware that I had a case open. They adviced me that I had 10days to appeal the case and adviced me how to do it. I did as they instructed and there was no option there to open an appeal so I emailed them back to tell them and took screen shots to show there was no appeal option. I've then woke up to find an email of them to tell me they have opened the appeal on my behalf and if they need more information that they will contact me, there was no contact and they closed the appeal without my evidence I have to prove my case.
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