I've been going through a similar painful thing with PayPal. We heavily relied on PayPal Payouts when building our platform. Then after many phone calls we were told today that we can't have it! We are a limited company start up in the UK and PayPal just said we are not eligible for Payouts and that was the end! I'm very disappointed. We wasted so many resources. The website does not make it clear that you might not get Payouts. Why enable it in the sandbox when you can't have it live? When we spoke with PayPal, we got different answers every time we called. In the end one person from PayPal told us that we don't have enough volume do get the feature. When I asked how we can get off the ground as a startup when payoputs is an essential feature of our business, she had no answer. Chicken/egg. They don't care. This is so stupid! I'm really angry. We are a proper incorporated company and there is no reason to withhold the feature. The CEO has a trading history with PayPal for years, but they said that doesn't matter because this is a new business. Time for a new financial company to offer what PayPal can't do. Similar to Stripe, whose success is due to PayPals arrogance and complacency. Shame Stripe can't do mass payouts. All other companies I researched have a monthly fixed fee of $1000+ which is not good for us as a small startup. We'd rather pay higher rates and no fixed fee in the beginning!
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