I have a selling history for many years now, but I recently sold a refrigerator for local pick up only yet my sale was put on hold for up to 21 days - for no reason that I can see or find justifiable. I read the terms and agreement AND I met all of the requirements for getting paid faster. My buyer even left positive feedback for the sale 5 days ago, but when I called PayPal they said they had no idea why it was put on hold! It is MY money, not Paypal's and they have no right whatsoever to arbitrarily hold on to it and collect interest on MY money. How much positive selling history does one have to have for the hold not to apply? I can't find any information on that. From what payment amount threshhold does Paypal take the liberty to hold the funds? I can't find that information either. Nor do I recall ever seeing any warning or notification when listing items that funds may be held at Paypal's discretion. EBay forces you to use PayPal and you think it's for your protection, but they are making interest off your money! If the seller marks the transaction as complete AND the buyer provides immediate feedback (as I have), they should notify the buyer on delivery of the item that he/she has 24 hrs to report a problem and otherwise release the funds immediately when that time frame is up. 21 days is completely unjustifiable. If the seller picks up the item right away after the auction and delivery occurs the next day, the buyer can use the item for 19 days and break it on the 20th, and the seller is completely **bleep**ed: out of the item and out of the payment. As a seller, you are essentially forced to provide a warrenty on the item for up to nearly three weeks. I have NEVER and would NEVER agree to do so, and I do not appreciate that Paypal is forcing me to do so. Quite frankly, I am seriously angry about the Paypal process, it's arbitrariness, and the risk it creates for the seller. I commend anyone who has the time and/or knowledge to do something about it. If I will continue to sell on ebay, I will certainly look around for different payment service option. I am here to tell you that PayPal does this to most people versus a small handfull that they allege. As a consumer, you can file a complaint with any one of these departments that will hold more weight than your tiny voice to PayPal who could care less. If you don't force them to fix this fraud they continue to conduct on their consumers, then they will never change. Better Business Bureau http://www.bbb.orgor US Senator http://www.senate.gov (When you get there, look in the upper right corner of the page to find your U.S. Senator) You can contact your member of Congress via email or write them a letter. https://writerep.house.gov/writerep/welcome.shtmlFederal Trade Commission: Federal Trade Commission https://www.ftccomplaintassistant.gov Securities and Exchange Commission: http://www.sec.gov/complaint/select.shtml Internet Crime Complaint Center: http://www.ic3.gov/complaint/default.aspx
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