I have spoken to 4 paypal representatives and 5 from Canada Post. The New Shipping Form is not Canada post user friendly. We lost the Light packet and that is PAYPAL's Mistake...Canada post insists that its still available. Paypal is stating that Canada post got rid of it. Not True. Also, there is nothing to click on to fill out customs, instead we have to click on "Confirm and Pay" then it lets you know that you didnt fill out custom form...Duhh! , If you didnt fill out the form properly, the system will allow you to go through the entire process only to let you know at the end that it cannot print out your lable and to try again later without letting you know exactly WHY or what you did wrong. This is amature! Paypal needs to get in touch with the Amatures who created this new Shipping Form and make it Profeshional or give us back the classic form that actualy works.
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