Yesterday morning I purchased a print from a Scottish artist's online store- it cost 39.99. At 19.40 last night I received an email from the artist's store offering me the same print for 25.99! I emailed the company straight away and asked if I would be able to buy the print for the reduced rate of 25.99 or would I need to cancel the order and re-order the same print? It was a Sunday, so I neve received a reply until 11 am today- the guy who replied told me that he couldn't cancel my order now as it was too late? but I could return the print for a refund when I received it!!, I have never heard such rubbish! surely, they can just credit me the difference or just cancel the paypal transaction at their end and I will re-order it again! So I am expected to wait a week for delivery, receive it, pay to return it and then re-order the print? Looking for advice as I am not happy! 😞
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