PayPal Community

PayPal_WendyD · ‎Jun-22-2022

Hello @shaneprettymuch, Welcome to the Community! Sorry to hear that you’re not able to send payments. Make sure you have a confirmed financial and that the account does not have any pending issues. You can also try from a different browser. If the issue continues, feel free to reach out to us. I hope this helps and that the issue is resolved soon. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @Jagggg, Welcome to the Community! Please review the last email you received regarding the dispute for more information. If the seller issued you a refund through an opened claim, you should be able to see it in your account history. There’s no need for you to accept the refund. If you need additional assistance, feel free to contact us. I hope this helps. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello! Some merchants only accept payments if the address it’s a confirmed US address. You can check with the merchant to see if they ship to your country. Also, verify that the card you’re trying to use is eligible for international/online payments. If the issue continues, feel free to reach out to us. You can find our available support options by scrolling to the bottom of any page on our site, selecting the Contact link, and following the steps to contact us. I hope this gets resolved soon. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @Kjernell, Welcome to the Community! It's important to review the Terms & Conditions of any promotion to make sure you’re meeting them. Also, keep in mind that some promotions have limited quantities and it’s possible that the coupon/promotion may have already reached its limit. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @Terracotta420, Welcome to the Community! There are a few reasons why a payment could be pending or not available. You can find some information on these articles eCheck and unavailable. I hope you find this information helpful. Wendy

PayPal_WendyD · ‎Jun-22-2022

@Željka, You mentioned you're trying to use a credit card. I'm sorry, but this is not possible. You must use a bank account. You can find more information on this article. If the issue persists, feel free to reach out to us. I hope this gets resolved soon. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @nyawi, Welcome to the Community! I can see how this can be concerning. If you see the transaction within your PayPal account, you should be able to click on the transaction details for more information. If there are no details, please reach out to us. You can find our available support options by scrolling to the bottom of any page on our site, selecting the Contact link, and following the steps to contact us. If you don’t see the transaction in PayPal, but you see it in your bank account, you may want to report this directly with your bank to avoid further unauthorized activity. I hope this gets resolved soon. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @Vincent137, Welcome to the Community! You should be able to click on the transaction details from both accounts to see what fees, if any, were applied. Depending on how you send the payment, a fee may or may not have been applied. You can find really good information on this article. If you need additional assistance, you can always contact us. I hope this helps. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @whisis90, Welcome to the Community! I’m sorry to hear you’re having problems using your account. Please check the Resolution Center to make sure there’s nothing that requires your attention. If there is, please complete any steps listed there. Should you need additional assistance, feel free to reach out to us. I hope this helps and that it gets resolved soon. Have a great day. Wendy

PayPal_WendyD · ‎Jun-22-2022

Hello @Krunchy, Welcome to the Community! Normally, you should only see one fourth of the transaction or the initial down payment of the transaction authorize on your account. Please click here for more information. I hope you find this information helpful. Should you need additional assistance, feel free to reach us. Wendy

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