OK, I phoned and spoke to an agent who asked me to email details of the transactions queried Has anyone else mailed them? Does it take long to resolve?
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Thanks for the advice. The instructions in the mail bear no resemblance to what I see on the website. Probably an out of date mail still being sent out. Complete shambles.
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I received a mail asking me about some recent transactions. I have received a small amount of money from members of an internet forum, that I am also a member of, for some items that I sent to them. The mail asks me to log in, visit the resolution centre ansd provide details of the transactions and URL of website. However when I log in following the instructions it asks me to upload documents? What documents?
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