I have my phone number on my account. It has been on my account since I fixed it last month and spent about 3 days with support figuring it out. I can now log in to my paypal with no issues. IT uses this phone number every single time I log in as two-step verifaction, with no issues whatsover. So it stands to reason that this phone number is verified as mine, since I've used it as verification upward of a hundred times now, right? Nope, completely wrong according to PayPal!
I am able to cash out to my bank without issue. I can send money with no issue. I cannot make an online payment. When I am taken to paypal checkout, I log in just like normal. It asks for my two-step, I input the code that it texts me, and it accepts it. Queue loading screen, and then... QUICK SECURITY CHECK: ADD A PHONE NUMBER TO VERIFY!
This is absolutely infuriating. This is the same issue that stopped my from using my account before. Now that I have resolved that issue, and have been using my account with my phone number attached to it for a month now, suddenly this is happening again. Paypal, REMOVE QUICK SECURITY CHECK. It is an absolutely useless way to verify someones name. 50% of the world has a shared plan, so how in the **bleep** does the account holders name on a phone number have ANYTHING to do with verifying my identity? And why am I being asked to "add a phone number" immediately after you have literally texted me a security code and accepted it?
I'm at my wits end. Thanks for the free money sending service PayPal, but whoever designed this security measure needs to be fired and never allowed to work on any digital security team ever again. How you managed this far is beyond me.
Here are some exceedingly clear screenshots of the process.
My two step verification: <removed>
The multiple texts I have recieved from paypal just in the last day while signing in successfully: <removed>
The useless security check that some idiot who doesn't know how phone accounts work thought was a good idea: <removed>
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