Hello! I'm new to the Payapal Community and I'm looking for help! Over a month ago I bought an item from Japan, the package was shipped with registered mail so I got a tracking number, my problem is that it's been a month and the sastus of my package still says "Item dispatched from Japan, in transit" (On the japanese post website ), I know for sure that the package hasn't reached the country yet so when should I file a dispute for INR ? The seller says is not their responsibility anymore and that they are not going to give any refund, please any help would be appreciated, I'm afraid that I'm going to loose the claim even if I open one just because I have a tracking number, I don't know how long I should wait, thank you!
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