I'm having the same problem - I wouldn't fax, email or send any of your personaly info over the internet for obvious reasons. It seems Paypal have a 'BUGGY' system & until they can offer a more secure way of resolving this issue, I would not provide anything. Sureley there's an easier way to prove someone's identity than depositing "small amounts" into your account which never seem to be deposited. I've tried on many occasions to change my bank details & my card details & EVERY time I attempt, Paypal "errors" & no payments show in my bank account. Makes Paypal seem dodgy. Not sure if this helps you but that's all I've got. Good luck.
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