Thankyou! I tried to tell them the refund failed, it just sends me in useless loops 😕 it is like the seller initiating it was all that they had to do, and ebay doesn't care that they cancelled it. I have sent messages to those links you provided thankyou, unfortunately, calling ebay isn't an option as I have no phone (hence buying one on ebay- never again though!). Will hopefully get a response from the social media, can't take much more of this headache.
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