I just ran into this same problem. I had a customer's order put on hold for government regulation review. It was to be shipped to Canada from California. Today it was marked "failed". After reading this thread, I realize the problem is that the product they were purchasing were finger cymbals for belly dancing. No big deal, we sell 45 different styles. BUT, this particular style is called "Persian". I hate to think after selling this model for the last 47 years, that we have to change the name because someone wrote a really bad algorithim.
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