Hi Josi,
habe ich gemacht, aber ich sehe da keine Lösung in der Antwort:
12/22/2022 5:31 AM
Hi Ismet, Thank you for contacting PayPal Global Technical Support. I understand you are having an issue with your customers receiving invoice email notifications. I can appreciate this issue is frustrating and I do apologize for any inconvenience. We have reviewed the back end logs and have confirmed that the issue you are facing is not caused by Website Technical Error. Unfortunately, my team and I do not have access to the tools available to troubleshoot this issue. I would encourage you to continue work with my customer support team. Customer support can look into the reasons why your customers are not receiving email notifications. You can contact customer service via phone at: [removed] Monday - Friday Banking hours. If you are unable to call you can also message customer service:
• Log in to your account at • Click Help at the top of the page. • Click Help Center at the bottom of the page. • Scroll to the bottom and click "Contact Us" • Choose "Message Us" at the bottom.
I understand that you may have been referred to Merchant Technical Support from Customer Service, and we apologize for the inconvenience. To ensure that Customer Service reviews and assists you further with this request, we have left a service note in your account to reference your support case today. Kindly mention this "service note" when you contact our Customer Service team. They will be able to assist you further as they are specially trained to address this type of account inquiry. We apologize for the inconvenience! Sincerely, Jennifer Global Technical Support PayPal, Inc.
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