Seller has not sent an item and not refunded me, yet they claim to have done both on several occasions. They cant make their mind up whether they've refunded me or posted the item, so they're obviously lying as they've failed to prove either. It is beyond 180 days so I'm not sure where I stand, but this person should not be allowed to get away with it. I just called customer services and gave up after a 30 minute wait, so trying the community for help. Thank you Andrew
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