I used to use a Bitcoin exchange service called Virvox and from nowhere their service starting getting slow. In one transaction, it took so many hours for the money to appear to the location that I sent it that I filed a Paypal dispute. I had all the right to do it, I was worried and they were not responding to my emails. That's why Paypal has this feature, to protect consumers from companies like these that abuse of their power. And that's when all **bleep** breaks lose. This company started calling me a thief, a liar, threatening me to shut down my Paypal dispute or else they won't give me my money back. In response, I did get agitated and cursed at them via email, because I'm no thief and I won't tolerate people who don't know me insult me in such a cruel way. If they wanted respect, they should have given it first to me. Don't ask for great treatment when you accuse you own clients of stealing. This is so unprofessional and crazy, it blows my mind. I'm still currently dealing with this situation. I deposited an amount of money into their account and now they closed the account and told me they are going to hold my own money until they want, just to teach me a lesson? I mean common here, what kind of company is this? Are they a joke. They are doing an illegal act by doing this to me. At the very minimum, I'm sure they are breaking Paypal policies. I want Paypal to take a look at Virviox, this company seems nice, but get on their bad side and they will call you names, insults, and illegally hold your own money hostage until they real like i. They suspended my account with lots of money in them without notice. I need my money back, that's all I ask, and they are saying NO. Please Paypal, take care of this as soon as possible.
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