This transaction was made January 3, 2017 as payment to Face Records for the purchase of various vinyl records. Total amount paid was $723.34 USD. I filed a case on this transaction because I have not receive the items on the specified timetable. But, upon verification with the customs office of the status of the items, I have already received the items. Case ID: PP-005-593-503-052, I already marked this problem as resolved on 3 March 2017 at 4:41 PM. This problem has been closed. But, Face Records is complaining that they have not yet received the payment. I would like to ask why until now the payment $723.34 USD has not been collected by Face Records? They are now threathening me that if they will not be able to collect the payment, they will block me and will no longer do transaction with me. I made my payment and this is what I get which I believe I DO NOT DESERVE. I'am asking your assistance with this problem and hoping you could help me. Can you please contact Face Records and explain to them why is this happening? Thank you and hoping for your immediate action on this matter.
... View more