Basically what happened was... I saw this product online, clicked, and purchased the product paying through PayPal. I waited and waited. Since sometimes the delivery takes a long time, I waited. Not even an email confirmation was sent to me. I tried the website link from the receipt, but found out that the website doesn't even exist. Then I found there was an email, so I got connected to a customer service center. They kept on saying the product was delivered to me when I did not receive it. (and I wasted my time going to the postal service, etc., but nothing) I learned that the company is located in China since the shipping was from China Post. Weeks later, somehow they mentioned if I received a green tool box. Then, I realized they sent a wrong item, a useless cheap item. They claimed their company did not do anything wrong and blamed me saying that I did not read the details of the advertisement. Does that mean, the advertisement says in detail, that if I order a Garden Kneeler and Seat, they would actually send a green tool bag? Is that what the detail says? That is outrageous. (There were nothing in the advertisement) Then they told me they can give me only 50% of the refund because I got the stupid green tool bag I never ordered. Since 50% is better than not getting anything at all, I agreed. Now, they're saying they can't refund me at all, saying that because I opened the PayPal dispute, my order amount has been frozen in their system and tells me to negotiate with PayPal. Well, PayPal closed my dispute request twice. End of the story.
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