Hello all, wanted to post my issue on here in hopes of finding a solution/explanation/someone in the same boat. My claim was closed supposedly because it violates the acceptable use policy (which after reading through it I don't see where it does and thus why it wouldn't be covered by buyer protection and paypal didn't care to explain what part it violates) Add to that paypal representatives on the phone say they reopened my claim and are pending the uploading of the copy of the police report I requested and which I've confirmed has been sent to me and which paypal asked me for my claim. Then my claim is closed that same night when customer service is closed. No contact from paypal throughout the whole day... Could someone please explain as PayPal haven't bothered why after using their services I've no refund, no item (first no contact nor tracking from seller who I wish I knew is a well known fraudster years at this and PayPal doesn't bother to even google search him, and after I file a claim a few days later a delivery man appears with what could be called a cheap thrown together version of what I was supposed to get so I continue on with my claim as SNAD and never signed for item). PayPal rewards this online scammer by letting him keep the money, closing my claim for no apparent reason and me never receiving what was advertised and what I ordered. What is going on here?
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