Yes, PayPal is not very service centered. And most of the time when you send in a query or a request you get a canned response - your question or request is simply not read or understood so you go around in circles and often can't find an answer to a problem. VERY frustrating. Myself I have an old PayPal account in the US tied to US banks I no longer use as I am now living in the UK. A friend made a small payment into this account by mistake, thinking it was the right one and now I can't get that moved or sent back to my friend. Round and round and round I've been. Why I haaven't opened a new account here in the UK, using my wife's - because dealing with PayPal issomethings like dealing with a rock! A small glimmer of hope - one response was to open a new account in the UK, then CALL PayPal in the US and they MIGHT be able to then agree to transfer the money into the new account... Not exactly helpful...
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