Hi everyone, Not sure if it's an avenue worth exploring, but I thought I'd ask the community for advice to see if somebody could advise me as to my entitlement, if any? Just over a year ago I backed an Indiegogo campaign £105 using paypal that was scheduled to be delivered in September 2016. It's now over six months after that date and nothing. Now I perfectly understand that crowd funding is a risk, but this is no ordinary crowdfunding campaign. https://www.indiegogo.com/projects/the-sinclair-zx-spectrum-vega-plus-console-games/x/13396979#/ If you read the backer comments on this campaign you'll start to get a picture of what is going on, but to summarise... Shortly after the campaign was funded two of the company's (Retro Computers Ltd - RCL for short) original directors left over a dispute, and took the IP for the product we backed with them. It went to court and the two directors who left won the case, leaving the remaining directors of RCL with extensive legal fees and the technical components of the product missing. The campaign was funded to the tune of just over half a million pound (uk), and although this money was supposed to be ring fenced it now appears that its probably been used for legal fees. The remaining directors at RCL have done nothing since but fob backers off, lie to them, ignore repeated requests for information and refunds, and it now seems that if we ever get anything at all, it's going to be a cheap corner cutting product that is nothing like what we all originally backed. The whole thing is a mess that none of us want to be a part of anymore. If they'd shown any level of courtesy to the backers, been honest and provided regular updates as to what was happening and what progress had been made then I would have just written it off as a crowd funding risk, but the fact that they've done none of this and just treated us with contempt has left a real bitter taste in everyone's mouth. Also I'm not that up on law, but if they spent supposidly ring fenced backers money on court fees then that itself can't be legal, surely? My question is is there any way I can apply for a refund from paypal? I've asked RCL directly but they've ignored my request, and have done the same with many other backers. I understand that there's a maximum 6 month period for a refund with paypal, but I thought I'd enquire as this isn't what you would deem an ordinary case. Other backers who paid directly with a credit card are successfully getting refunds from their credit card companies under section 75 claims, and it seems a shame to be penalised for using paypal in this instance when it generally offers fantastic buyer protection. Any thoughts of advice would be gratefully received. Regards - Steve (uk)
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