So I bought this item from a seller from this automated website called "selly.gg" I have done plenty of transactions with the website and this was the first time it failed. Upon donating you are supposed to recieve an automated email with the product, however this time that was not the case so I contacted the seller on his twitter (this was his contact for support) and the seller tells me that I am a fraud that I have been reported to selly...I show him proof of my payment and me not recieving any sort of an email with the necessary items he needed to determine that I was saying the truth. The seller then goes on to ignore me for 10 minutes, after finally being frustrated he tells me that I have been blacklisted and will be blocked from his twitter. Due to all this it left me no option but to contact him via PayPal and so I started a CLAIM "I did not recieve my item" (i could not escalate until the 26th or something) and I was thinking I could just message the seller like this and so I do, I tell him again, I have paid for the product and I havent recieved it. The seller being a huge scum, starts a paypal escalation and states that I am a fraud and that I have not provided any proof and just stated bluffs. Not being aware that my messages would be the comments used for the escalation, ofcourse I would just talk to the seller as it says "message the seller". Long story short, I did not get to provide evidence of him being a total scum and not giving me the product I rightfuly deserved. I went to the automated website directly and they told me to show him the conversation I had with one of the associates and the seller still refused to provide me with the product and I went back to the associate and his account is now terminated, so I have solid proof of him being a scum. With the associate conversation but I cannot do anything and I am afraid I will lose the escalation and my hard earned money to some scum due to the fact that I did not provide "proof" and he did...I was unaware I would have to provide proof on the message board If anyone could help me or suggest what I should do..I would greatly appreicate the help. Is there any way I can provide paypal with proof from my side?
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