This is pure gold..... typical of Paypal incompentence. They say that they think something is wrong with my account and they will take a couple of days to check. Then they send the email below asking me to upload some proof of identity documents to the Resolution Centre. However, when I log into my account I cannot even get to the resolution centre to upload them. Man Oh Man.... Paypal is such hard work. I wish there was a viable alternative. 8<============================================================================================== Thank you for your cooperation in completing the review of your account. We're still unable to complete the review process of your account at this time. Please help us finish this process by completing the following steps: ■ Log in to your PayPal Account and change your password and security questions. Please don't use a public computer or proxy to access your account. ■ Please provide a Proof of Address document. It can be a copy of a utility bill, bank or credit card statement or any other official document in your name that helps us verify that you live at the address listed on your PayPal account. Check your document and ensure that: * it's dated within the last 6 months; and * it shows the name and address exactly as they appear on your PayPal account. ■ For further confirm your identity, please provide a copy of a valid identification document, such as your driver's license, passport, or any other government issued identification document. To be sure that the copy you submit is clear and legible, please scan, fax, or take a digital photo of your original document. Here's how to submit your documents: Option 1 (recommended): 1. Log in to your PayPal account. 2. Click 'Resolution Center' near the top of the page. 3. You will see a list of steps waiting for your response. Click 'Resolve' under the Action column beside each step. (Note: There is a 1.28 MB size limit for each document, and the maximum size for all documents is 9.6 MB)
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