Hi @jrxg,
I'm sorry to hear that the information you've uploaded is not being accepted. Some possible reasons might be if the images aren't legible, or if there's information obscured, crossed out, or cut off in the images. If you believe that the images are complete and readable, please contact customer service to inquire about the issue. A representative may be able to review what was already uploaded and give more specific information about why additional information is needed.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.
I hope this helps!
Olivia
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