Just an enquiry. Do you even have legal right to withhold money that's technically not yours? You are dealing with the money as if it is yours. I've never agreed that you can do this. In reality, you are protecting a buyer and not a seller who is the actual person giving you a revenue. Buyers have also eBay and PayPal protection for disputes and may also dispute with the banking organisation. In reality, you are not a bank. You are acting as my agent in receiving money on my behalf. You take your small percentage and I expect that you deliver my money promptly. Notwithstanding, postage charges is built into eBay transactions. You expect a new seller to go without the money they've charged for even postage and you are expecting us to go without in the short term. This is the most ridiculous and potentially unethical behaviour I have seen in a while. You should be investigated by the ACCC and OFT.
... View more