In the last 5 months I have had numerous fraudalent transactions using all PayPal services including Braintree. 3dcart is my ecommerce provider and I also sell via Ebay. The folks at PayPal gave most of my money back since I had protection on my account since 2006. I had hours of discussion with PayPal but I have to admit I don't understand why these transactions went through in the first place. Now I have two new (for me) schemes operating on Ebay and I need to know what filters I have to set to prevent these transactions from going through. I am aware that Ebay and PayPal are no longer connected so for Ebay sales I might not be able to do anything at PayPal but I just thought I'd mention it for other PayPal users. In this scenario an Ebay buyer with one name "joe blow" bought an item and paid for it with a credit card under a completly different name. This buyer then wants me to send the item to somebody else which we don't do anyway. Is there any way to catch this on the PayPal side? I am told no by PayPal because any PayPal account holder can use anyone's credit card to make a purchase. Does anyone have any ideas how this can be prevented with settings? ie the name on the credit card must match the buyer name you are sending it to? Second scenario, a random person buys something from a random seller on Ebay. The Ebay seller then goes to my ecommerce site and buys the same item with a stolen credit card and has me ship it to the Ebay customer. I have no idea the item was purchased on Ebay and I am just a drop shipper. So eventually the credit card hold disputes the charges and I get stuck with the chargeback. In this case I guess I was coverd by my PayPal protection. But this could have been easily prevented if I had just known about this scheme and simple filters were applied such as the PayPal account user name must match the credit card name. How about just setting a flter that says we only accept US issued credit card. I guess I am looking for ideas on how to prevent this. I am told I can pay extra for better filters but in my mind we should be able to set basic filters to catch this. I am also told that I can use Braintree to handle PayPal and the better Braintree filters will be used to catch these transactions. This is not helpful since I need the ability to input call-in orders to 3dcart which I get number of daily. I am seriously looking at other gateways/merchant services since all this happened. I have been a PayPal only person since they first came out with their own gateway/merchants services. I liked dealing with one company and I rarely had chargebacks. This could all be coincidental but it all started when I switched to Braintree.
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