I've had the same message - the response from Paypal is either a generic linking to the acceptable use policy or one response saying to go to resolution and follow the steps to resolve - there is no option to follow any steps, absolutely no option to resolve. I have had my paypal account for 15 years and have never violated any policies. I have absolutely no idea what they are accusing me of and they don't seem able to tell me! I use paypal to buy my bus ticket every week to go to work as well as buying goods myself so they have now **bleep** me over big time. Their customer service is appalling.
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