Is there anyway of getting in touch with a US based customer service representative? I am having an issue that I cannot get a resolution for. I had this issue once before and I was eventually transferred to a US based customer service representative who was able to resolve the issue in a matter of seconds.
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Misty11, does the merchant have to agree to let a customer use this option? If not, a better explanation about why it can't be used would be appreciated. I can use it for most any ebay purchase and I have a small list of other websites that this feature can be used at. But, for example, why not Walmart.com.
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I use it at FieldSupply. com and just used it today at Proozy.com. I'm thinking about compiling a list of US sites. I have used it several times, but as you said it's not readily used by most merchants. I've heard varying reasons why not, from what I've read Paypal doesn't have a specific answer why it can be used on some sites and on some it doesn't. I'm going to call a couple of the sites I use it on and inquire if they have to make a special agreement with Paypal. That's the only reason I can tell why a merchant wouldn't want a customer to have this option.
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If you have the email confirming you used PAD, you shouldn't have an issue with Paypal fixing this. They refunded bank overdraft charges when they let a fraudulent transaction fo through on my wife's account.
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I have created a group on Facebook called Paypal Pay After Delivery Option. Please join and we can start posting stores that give this option when checking out.
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For those that say they can't find any stores, do trial purchases on FieldSupply.com, Proozy.com. Those are two that work for me, I am sure.
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