i paid for some parts on the 8th of august which was taken from my payment method but not showing on paypal and i'm due for a refund of the same amount as the parts were returned but the refund is also missing and not been paid to my payment method. Ebay messages have said it's completed. as the payment was taken straight away surely it should be refunded as quickly because now i need to purchase different parts from the same supplier but cannot carry on as my refund has not been processed. any help?
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tried both and kept getting referred back to automated system but the list you have just supplied has given a clue.could it be change of area or the fact it was an expensive motorcycle helmet?have posted the item anyway and listed the tracking number,paid for postage using paypal even though the funds haven't cleared still and marked it as shipped on ebay and the payment is still pending.it still amounts to the same thing though that it's like having your car serviced and then saying to the garage that they might get the payment before 90 days.the garage wouldn't accept that and you would soon end up in court
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have tried ringing paypal and just going round in circles with their automated service.like i said before i am not a new seller,have no negative feedback,no pending complaints or refunds and can't see why payments are being held.i think if i sell anything more it will be cash,cheque or bank transfer and veto paypal completely
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the main thing i need to know is am i safe to send the item with it stating payment made and funds not yet available?after all it's like getting your wages at the end of the month and then being told that it's pending for 3 months and can't be used
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kernowlass have read the link but i'm wary about the funds being withdrawn by the buyer leaving me with no payment and the buyer still receiving the items?what protection is in place for the seller?i have read the bit about if the buyer wants a refund and the money not being available being passed on to debt collection but what about for the seller if the paymemt is withdrawn?
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kernowlass the trouble is i am not a new seller.have sold stuff before and the funds have been instantly available.there is only that i have sold less than 25 items before.i have to admit this isn't good business sense as more and more people will be less inclined to use paypal due to no time or clearly defined rules when the money will be available but this gets away from the main point which is on my account it's stating "completed funds not yet available" so am i safe to send the items or not?
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have just sold an item on ebay.i have got 100% positive feed back and have been a member of ebay for a good few many years.i have used paypal time and again when buying which comes out of my account straight away so why when i have sold something (as i have plenty of times before)have i got a message say completed funds not yet available?the money is usually available to withdraw straight away. i am not prepared to send the item when the money isn't in my account for fear of losing an expensive item and not getting the money.it's bad enough being hammered by excessive fees by ebay and paypal without them messing about with the money
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