I'm having the same problem. Contacted customer support and got an automated email explaining the same steps I tried to do via info from the internet and Paypals FAQ's. I must have "lifted" my limit a dozen times but it is still in place. I have tried to send 2 emails via their contact us page and they have gone unanswered. Some of the menus that the you tube videos and FAQ's reference are not even in my account. Not sure what else to do but I have money in the account with verified bank accounts and credit/debit cards linked that I cannot transfer to my bank.
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