@kernowlass wrote: @gsmzambia Click on the transaction in your paypal account and the buyers email address should be on that details page. You can also send them a message via the resolution centre during any dispute until its escalated to a claim. thank for the response. Sure, I know I can see the customer's email address, and I didn't communication during a dispute, but rather before one even arises. What I mean is that, is there a way we can communicate with the seller about their order/payment inside PayPal, as this would help if/when a dispute arises, because all evidence will be right there already.
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