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It seems that the phone number was a spoof number and not a Paypal number so changed passwords to be sure. Ebay advised me about the refund, by the way. And yes, I will be hanging on to the item as the seller sounded like a loose cannon.. or bully depending on your point of view. Not worth the bad feedback.
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I phoned Paypal to resolve an issue with a late delivery of an Ebay item where the seller steadfastly refused to reverse the transaction and sent the item anyway in a fit of pique but forgot that Paypal can refund if an item is sent outside of the stated period. During the security check the Paypal operative asked me to recall a number sent by him to me by text and when I said I had not recieved a number he told me to "get lost and don't call us again" and hung up on me. I sent a formal complaint on the same day but a day later have heard nothing. How can this be so?.
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Ive got the same problem - sold 4 items this week but no money is appearing in my Paypal acc. Ebay are saying they cant help and to contact Paypal but then Paypal are asking me for some 4 digit PIN code for my mobile which I havent a clue so it doesnt get any further than that. I',m at the point of shutting down Paypal as already wasted 4 hours trying to sort it.
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Hi I'm having trouble with a foreign buyer who posted a non recept of item in the resolution centre and has subsequently recieved it but does not heed my request to close the case. Paypal is witholding the money until he closes it which is very frustrating. Is there a time limit whereby he will have to close the case?.
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