Can anyone tell me if the class action is still on the table? On December 23rd I had some fraudulent charges on my Bank of America credit card. I filed the online fraud report thing and approved a $70 charge that was mislabeled as a possible fraud charge. That charge I made to RSI which is the game developers for Star Citizen. So that $70 was basically a donation from me for the project as well as to upgrade a ship of mine. Unfortunately, Bank of America accidentally disputed that charge with Paypal as well and that was the start of my horrific nightmare dealing with Paypal. I managed to get my account limitations lifted, however still to this day Paypal outright refuses to close the dispute case for that $70. I've been on the phone with Bank of America since day one and have talked to accounting and their fraud department reps 3 times. Since the first day of contacting BoA on the phone, I had the dispute lifted off that $70 charge since it was in fact legitimate. I even received legal documentation in the mail from BoA stating everything is OK and that the merchant should receive their funds......that's Bank of America mind you. Think Paypal listened and did their job? Oh no no no. What Paypal has done is for the past 2-3 weeks refused outright to do their job, constantly placing blame on the credit card company and gone out of their way to be as unhelpful as they possibly can. I've contacted chat support, I spoken to people via email and called them directly 3 times. Every single time resulted in the same thing--reading off or copy/pasting the same generic block of text and that's about it. I called back BoA begging them to help, and the guy I spoke to said there is nothing left they can do other than file a complaint on their end against Paypal and was told at this rate I might as well try getting a friend in a 3-way phone call with Paypal to pretend to be BoA because it was quite obvious to BoA that neither electronic notification nor a legal black and white document officially from BoA is good enough for Paypal and Paypal will just constantly deny accepting anything Bank of America provides or tells them. It was suggested that I try calling Paypal again and try talking to some sort of supervisor or management to have the case elevated. I tried that the other day. Was sat on the phone for nearly half an hour listening to the same 15 second tune to replay over and over and finally spoke to a representative in their accounts department who once more kept saying over and over the same generic off the page line of text and that there was nothing they could do. No matter how much I told them I had already done so 3 times and told him that BoA DID issue notice to Paypal that the charge is OK to let it go back through as well as prove a legal document in the mail proving all of this. All he did was that insincere generic customer support "I'm sorry" followed by ignoring everything I said and told me to just call BoA!?! Not only this, but in addition to constantly being talked over by this idiot, but Paypal representatives outright refused to allow me to talk to any type of management or supervisor!!?! Oh yeah and the jerk was kind enough to let me know additionally it can take 2-3 months before they even decide to make a decision on my case. How nice of him... I know it's only $70 measly dollars compared to most of the people involved with this class action lawsuit, but being disabled and on SSI, money is extremely difficult to come by and that $70 was also my birthday gift. And Paypal is holding it unfairly hostage.
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