I have had a terrible experience with them. Received a ceramic figurine - shipped in a plastic envelope. Now guess how many pieces that was in when it arrived. they are horrible and refuse to refund. I do have their email for those who want to complain -- it is <Removed> (had to spell it out that way on this message board as it wouldn't allow me to put the email address) I also filed a complaint with FBI Internet crimes. Very easy to file. ic3.gov I encourage all to do this against this company if you have had an issue.
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