DPCreation, I really need help. I think you are actually right and I can't believe this is happening. I really need your advise. I worked all night proving that what the Seller advertised was different from what I paid for. I gave screenshots with our conversation proving that he said something different before and after I paid. I also gave evidences and even explain what I am actually buying. I have also given the link report proving my case. My document was a really long, a 9 page pdf file. I uploaded the document this morning, this afternoon however I received an update that its requiring my action. That they need a supporting document. Does this mean they have actually already read my 9 page pdf file and thinks that they need more evidence from my part??? I now felt exhausted, the seller is going to get away with a half done project where its really not what was described. If its true they need more evidence from my part, I felt they did not even bother reading my pdf file. Is it really possible to change the status to "Not Delivered"? The thing is, there's an Online Excel Sheet, although its half done. Can I really use that?? I think the Seller is a professional scammer. If I can understand correctly from the customer representative. He is using the excuse where the project is not yet completed. And it feels like Paypal is ignoring my explanation completely. While I do know the project is not yet completed, I need to do it deliberately because Seller was not providing the correct links!! Really need your help to get me through this. Seller is using the excuse that project is not completed to Paypal, can I actually use that excuse since he is using it? If I change to reason to "Not Delievered", then that would be true as its not yet completely delivered but I am not sure what other technicalities would arise. Or what paypal might need from me. Would it be possible to remove the dispute all together so I still have a protection from the seller?? Like kind of the dispute never happened. In that case I still have a weapon from Paypal in case I need it in order for the seller to work on it.
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