Hello, thanks for the reply The reason for denial, as copied from the message, was "Federal law and regulations require us to collect additional information to complete the application process. Please visit our website at Click here and be sure that you have the Reference Number provided above handy" Once I hit the link it transfers me to the application where I can't edit any box EXCEPT for the yearly annual income. Whenever I apply again, I receive an email claiming that my application has already been received before and to refer back to the first email. Simply put, I'm not being allowed to apply because the page won't let me enter in a value in the SSN box. Page glitch? My paypal account itself has the correct billing, address, birthday, and SSN info already logged in. Is there perhaps a way to cancel my application altogether? When I hit cancel on the application page, it doesn't resend a new email as it did the first time, it says that my first application was already received so I'm stuck in a loop. Customer service, again, only told me to try new browsers but that's not the issue.
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