It posted already on this date I wrote but the buyer contacted with ebay which that buyer jemma gulpy is not received that item and ebay issued me for a refund and my item has gone also ebay charge me fee for unsold item ! Transaction ID needs appeal but ebay won't do this without postage tracking ! Complaint - about ebay Hi, I had a trouble with the buyer and eBay about postage. I posted an item on Monday 09/01/2017 it is a laptop charger via Royal Mail second class post and after I done self service postage the host collected the item and I just got a receipt with proof of paper vat registration number and Royal Mail advised that item 3 working days. Please see I provide my proof of posting receipt information Date and Time : 09/01/2017 16.18 Session on ID : 67-3494 HOst ID : 3 Item Value: under £20 2nd class Small Parcel Vat REG No: GB 172 6705 02 Date of Issue : 09/01/2017 SESSION: 67-3494 The buyer reported to eBay has no sign from item and asked me tracking number as informed, messaged the buyer and ebay. i CONTACTED WITH EBAY THEY JUST SAID EBAY CANNOT DO ANYTHING WITHOUT TRACKING NUMBER ! That second class Royal Mail postage hasn't a tracking number ! And then eBay issued me for refund money to the buyer ! Because the buyer was reported the item wasn't arrived. I contacted with eBay. My item posted has gone and I issued refund money! I also contacted with Royal Mail at post office as host said the item should be arrived, and I thought maybe the buyer lies as host said she could do that ! EBay closed the case and issued refund money to the buyer and my item has gone also ebay charge for unsold item fee ! Please can you help me because my item has gone it maybe stealing from the buyer via ebay, I had one risk which royal mail second class postage hasn't tracking number ! Please could you do appeal this case direct in my paypal account as I know ebay and paypal separate company but that transaction partiallry refunded by ebay which is ebay issued. As I received a refund 3.39 14/01/2017 that's my money gone as well as ! I contacted with post office will claim so that I need to a week time for refund after appealed this transaction if I got received my item back then I can refund.
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