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My issue is I don't want to close the case as if I don't receive partial refund as agreed I can no longer claim through PayPal ... the option to issue partial refund is not there as it's been escalated as claim through PayPal... was hoping someone from PayPal would see this post and advise
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I opened a dispute as I revived a item with defects and it's now been escalated that I return the item for a full refund however myself and the seller has now agreed a partial refund and for me to keep the goods - how do we get the partial refund option back on the transaction? Thanks in advance
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