Yesterday, at 8:27pm I ordered an item. Shortly after, I changed my mind and sent email asking to cancel the order. Today, at 8:15am, I received a reply saying that the itrem had been despatched and they couldn't cancel. Firstlly, I find it difficult to believe that they actually sent the item during that period, secondly, why are they refusing a refund? What can I do?
... View more