Here is a recap that maybe the original poster can PIN to top for those who may not have had success getting a refund yet. I filed a claim through he traditional PayPal dispute resolution. (I did call them in San Jose, at some point during this process and I cannot say if it helped or not? But due to the amount of time I can spend on this during the day once they were on the phone I had something come up and had to hang up. I only spoke to the lady long enough to reference my case and she could see found the case ID, in other words she acknowledged that I had an open case...then I had to hang up). The 1st part of the process is to log the issue and then you have to contact the seller through the dispute resolution portal that is provided by PayPay. Well of course he did not reply as this is a scam. I did not even WAIT for him to reply once I saw this thread. Within 30 seconds of filing I escalated it through the portal - which means it goes to PayPal - you can put in comments, etc. In the comments I put a link to this huge thread of people all with the exact same problem in the space they provide for a link to the web page that you did the transaction through - well... because this cat has NO web page, again as it is a scam - I put link to this thread in. Then I tagged @AskPayPal (their support channel) on Twitter. They said THEY would escalate it - to which I replied I had already done that. No other reply from PayPal on that platform, ....and I did not expect one either. Then... I received a note from PayPal that I had to return the item to get the refund. (...what?) And the $$ would be refunded once I provided a confirmation of the tracking number. Since the Post Office cannot find the address and even if they did; the $$ to return this useless $3 item with tracking would be more good money chasing after bad - nothing to do here. So. I replied with N/A as the tracking number and again in the comments section placed a link to this growing thread and the response that the address could not be found. I believe THIS is very important. Reply with N/A and link to this and tell them the address cannot be found. I have been or will be issued the refund for the money. See the reply below from PayPal. PayPal response below line: **************************************** We have concluded our investigation into your case and have decided in your favor. You have indicated that a partial refund of $29.00 USD would be satisfactory. We were able to recover $29.99 USD and this amount has been credited to you. Please allow five business days for this adjustment to be posted. If you are due any additional funds, we will make our best effort to recover the balance from the seller. If the seller's account has insufficient funds to complete the refund owed to you, please be assured that we will take appropriate action against the seller's account, which may include limitation of the seller's account privileges. ----------------------------------- Transaction Details ----------------------------------- Seller's Name: ALLWAY TECH CO., LIMITED Seller's Email: Seller's Transaction ID: XXXXXXXX Transaction Date: 19-Jul-2018 Transaction Amount: -$29.99 USD Invoice ID: XXXXXXXXXXXXXX Your Transaction ID: XXXXXXXXXXXXXX Case Number: XXXXXXXXXXXXX Buyer's Transaction ID: XXXXXXXXXXXXXXXX
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