so the seller just sent me this : " Just so you know, the claim you opened up on me has limited my paypal, making it impossible for me to access it. There is no money on the account, nor is there a payment method to extract the money. I would've refunded you, along with all the other buyers who are now facing issues, but you've now made it impossible for me to do so (Paypals Words). Congrats, you literally just **bleep** yourself out of a refund." is this correct? how to solve it?
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