This happened to me since. 2023 January. I paid for a person for $200 dollars and put a note which contains a name. Paypal asked me to provide the DOB of that person. I called, emailed, messaged paypal customer service multiple times and explain I do not have the right to give the DOB of that person and I cannot provide the information to them. One day, I spent 10 minutes and finally goe connected with a real person and explained the situation to them. They said they will took a look and asked me to call them back next week. But later on, I received a email that asked me to provide my son's DOB in another transaction. Because I put my son's name in another transaction note. Paypal **bleep**!!!!
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