My daughter received a letter from a collection agency that bought a PayPal credit account. She has NEVER had a PayPal credit account and the charges for from Beauty God and Desiree AP back in September, 2014. Google those names there and you find nothing. The total amount is $271.01. What can she do to dispute this? She asked for the account information that the person charged and some of the information like phone numbers were correct but her old numbers and ARS doesn't have the original purchase information. This sounds like a scam or fraud that involves a person using a fake or closed gmail account <removed> She has never had that email account and ARS told her to log into her PayPal account with that gmail account. She cannot log into the account because she doesn't know the password because it is not her account. How can she fix this?
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