Hi anyone can help me? i believe paypal has a rule once the dispute or claim is close or concluded you cannot open a dispute to that transaction again. A buyer buys a digital goods and open a dispute and escalated it to claim but fortunately i won the case by providing all the information paypal is asking or providing all the necessary evidence. But today another dispute is open and the reason for the dispute is " Inquiry, bank return" it is a buyer's bank requesting for reversal as the case description is " Unauthorized Payment " this dispute is with same transaction that the buyer alreaby file a dispute and claim and was closed to my favor - i won. Then why paypal accepted the dispute case against the same transaction, transaction that already had a dispute case and already concluded? This is clearly a fraudulent act of a buyer to get my product for free. Or maybe paypal is messing up with? as ive read with other people complaints about this same issue, that i most likely i will end up losing the money for paypal favor.
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