I have been going through the same issue for over 3 weeks. I have 3 forms of back up payments attached to my Paypal account. Funds always come directly from my personal checking account. I purtchased something on Ebay, and the funds never came out of the bank account, it just gave me a negative balance on Paypal. My Paypal debit card was frozen.I was also charged a subscription fee for something I canceled a month in advance, both through the website and through Paypal. After several attempts to email, I finally called. I went through 3 people before I finally got one who was in the "right" department. She assured me that the subscription funds would be reversed and my card was unfrozen and she would make sure the payment came out of my bank account....she said that sometimes when you use your PIN to purchase something it can cause a problem with the card....WHAT? I always use the PIN. I've had this account for 10 years. So far, at least 3 times my new card was sent to an old address...(that's another issue...back to topic) So, still no resolution...called 3 times in the past few days, am put on hold and have to listen to the robot woman who then tells me I don't have to wait on hold, Paypal will call me back in "18 minutes"....that was yesterday afternoon. I'm starting to get really **bleep** off.
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