So I opened a case on Paypal to get a refund from a seller that cancelled my order. Everything is going well, until today where Paypal sent me a message saying that the seller has provided a "tracking number". The "tracking number" is actually just the auction id. So I want to respond to Paypal's request for my response with this very obvious information, but I have no option to do so. When I click on "respond" from the resolution center, all I get are 2 options: You can close this case anytime You can change the reason for this dispute.
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