Hell - not sure if this is the right spot but Paypal is running so slow that I can't ship out. I've tried two different pc's in two different places so I know it's not the internet connection at home or work! Anyone else having this problem? Thanks, Melissa
... View more
Hello - I shipped a brand new set of markers to someone Priority Mail. The markers were in a clear case and perfectly fine when I shipped them. The buyer just contacted me sending me a pic of the markers where the tops came off and the markers are dried up. What can I do about this? Do I have the buyer send them back to me and I file a claim? Does the buyer file a claim with the post office? Thanks! Melissa
... View more
How do I print a lable wihtout the extra stuff - when I print on paper I get the lable on one half and on the other half its instructions and online label record. I want to start using labels but I will be wasting half of it with this stuff. Thanks, Melissa
... View more
Thanks. Is using paypal first class a parcel? I never understood that - why it's parcel and not envelope (which is cheaper shipping). Thank you!!
... View more
Hello - what is the best way to find out the shipping about per oz? Is there a list I can use as a guide? Someone told me the amounts are going up but I don't know where/how to verify this. In the past I've used a chart that I found online (hadn't failed me at all). Thanks! Melissa
... View more
A shipment came back to me end of last month. When I contacted the buyer she told me this has happened before, she contacted paypal, the city name changed. She said when it happened before the seller was able to put the correct city in and ship back to her at no extra charge. How can I do that? Thank you, Melissa
... View more
LOL I have clicked things and not realized it. In this case I created the invoice Tuesday night and Wednesday morning when I went to send another invoice this one wasn't there. I do see it when I go into manage invoices but usually open invoices are on my summary page, that's how I know to start harassing people (in a nice way of course!). This one I don't get?!
... View more
Let me reanswer that - I just found how/where I could archive that. The missing invoice is not archive but now I see it listed in my manage invoices. The invoice is unpaid but it doesn't show up on the summary screen.
... View more