hi, first post here. I have a V2 reader, connected to an Android device and Woosm printer. I have an issue which i believe is a bug with the contactless feature whereby the Paypal reader takes a contactless payment when it shouldnt. Its as if the contactless card detection range signal is too strong. This is surely a security flaw. As the customer is about to insert a payment card into the reader, before the card is inserted, the following happens: The card contactless symbol is not near the reader synbol but the reader detects the payment card and processs a contactless payment. The card contactless symbol at this point is approx 6-10 cm from the reader symbol on the reader. It is my understanding the card needs to be placed on the contactless symbol, not simply 10cm in range, this is a security flaw! At this moment the card is nowhere near the contactless symbol (located on the left side of the reader). The customer doesnt want to use contactless and has unknowingly inserted the card. The payment is automatically proceesed via contactless, The reader display and app both say "payment taken" and "remove card".Customer is confused. The card is removed but "remove card" message remains on both the reader display and the app. These massages dont go away and i cant print a receipt app and reader are unresponsive to any key press i have to press the home button on the android device then the paypal icon to return to the print receipt screen. what have i done to resolve this? I have done a factory reset on the reader and watched the firmware update i have reinstalled the app on the android device I have been sent a replacement reader and the same thing happens. Since this is happening on both readers i think there is a bug with the V2 reader, or at least wth the batch my readers are from. I imagine consumer rights, protection and trading standards must come into play here because someone with this reader could effectively stand in a queue of people and take unknown payments from the pockets of the people stood next to them. This is not acceptible of course any help or advice would be much appreciated. I simply want my reader to be ready for contactless or chip and pin payment but NOT take a contacless payment just because the payment card is positioned near the reader.
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