Hi there, Im new to this so I can only apologise if the question has been raised before I was going thru my bank statement and found a Card Transaction had been made: 17May16, PAYPAL, *SMALLENGINE 35314369001 LU, £16.40 Having bought some items in the past using an eBay Guest account and paying via a Paypal Guest account, i started looking into the transaction. After contacting Paypal, I receive an email with the following: "We have completed our review of your unauthorised account use claim. Because you did not create or control the PayPal account that used your credit card, we have denied your claim. Please know that we have located and disabled all PayPal accounts associated with these transactions and your credit card. You need to contact your credit card issuer immediately to report the unauthorized charges. Your credit card issuer should be able to tell you how you can be refunded. Thank you for being part of the PayPal community. Sincerely, Ben PayPal" Based on this response, I worked out Paypal wont be refunding the monies, but I'm confused to the wordings, is anybody able to clarify as to what this means ?
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