Hello friends. This week I was the victim of a digital item sale scam from a third-party vendor. The vendor (ie, hacker) cleaned out my paypal account by putting in 23 charges that I did not authorize. This was a bit of a headache, as it derailed my plans for the day and had me in "sit in bed talking on the phone" mode. I disputed the claim with paypal. The hacker provided records of the sale, so Paypal concluded that all the transactions were legitimate. When that happened, I got a bunch of emails from Paypal saying that they would investigate each individual transaction. Along with that came order confirmation emails (two days later) that I hadn't gotten before. Those emails revealed a few interesting facts: -The billing address was for a street that didn't exist -In a town I didn't live in -For items that didn't seem like they were even being sold on the platform in question- steam. I provided this information and a bunch more to the Paypal representatives. They were very kind and patient with me. I had to go through four people until I found the right individual. However, he made my account a top priority. He even called me back after Paypal found in my favor- four hours after the process had begun. All in all, I am extremely satisfied with the company's customer service. I feel like they went quite far to make sure everything was all right on my end. 🙂 For future reference, anyone who sees Kinguin Limited on their account- it's probably a scam. Change your password and/or move your money elsewhere.
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