Hello,
I have not received a refund check ($395) for damaged item #262249840660. The shipping manager Sam (removed ) from Importsharks said he talked to freight insurance people and they told him they did not want the damaged item. Sam made an agreement with me to tell the body shop to dispose of the item that was damaged because of the cost to send it back. After calling dozens of times and several seller emails later. Sam finally answered the phone said he sent the refund check out 5/27/16 but it has never showed up. I filed claim with paypal. I have called everyday several times a day last week and emailed them through ebay but no response. I have also seen a lot of other complaints about them on eBay and different websites. They send you a damaged item and promise they would send you a replacement or refund. Then after many phone calls and emails then after 3 months you still dont get anything.They know that because EBay and PayPal have a limited time to file a claim a person cant get back anything. A guy named John finally answered the phone 6/17/16. I asked for Sam and he told me Sam was off work. I told him I did not reciecve the refund check yet and gave him the item number. He looked and said it has not been cashed, so he would issue another check. I asked him if he could just put it back in paypal. He said he would ask finance guy and to call back in 10 min. I have been calling and ebay emailing ever since with no response. Help!
Rocky (Ebay member since 1998)
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